Lenovo, one of the biggest laptop and computer hardware manufacturing companies in the world seems to have caught themselves in quite the pickle. A controversial issue that can spell disaster (Samsung’s exploding Galaxy phone fiasco). Their laptops are catching fire.
In partnership with the U.S. Consumer Product Safety Commission (CPSC), Lenovo has announced a ‘voluntary’ recall for ThinkPad X1 Carbon laptops, at least the ones that they manufactured during December 2016 to November 2017, a considerably large period of time. A poorly qualified employee or broken machine in operation during this phase perhaps? A whopping 80,000 devices have been sold during this time and if I were you and have bought a Lenovo laptop even before December 2016 or after November 2017, I would get it checked from an expert!
Lenovo even has a recall site up and running for customer support they highly recommend, both for safety and PR concerns, for users to return the laptops. So far, three incidents have taken place after which Lenovo launched an evaluation and admitted their failure. Considering the fact that Lenovo is a major player in the laptop scene, this failure can have severe blows on their stock and customer loyalty!
Do you think Lenovo’s future in 2018 is secure? Let us know in the comments below.