here Samsung Galaxy Note 8 is a reborn, specifically after defective batteries in the Galaxy Note 7 caused many devices to actually explode, and has been praised by users and fans alike.
While the Note 8 doesn’t seem to be anywhere near as dangerous, the Korean giant may have another battery-related issue, however, as some Galaxy Note 8 owners are reporting that their handsets are refusing any charge.
According to several users, the issue occurs after the phone’s battery drops down to 0% and switches off. This is the point where devices apparently won’t accept charge and become completely unresponsive. This includes the LED charging light in most cases.
Thankfully, the company acknowledged and is responding to those affected in most cases. In one thread, a moderator going by the name ‘SamsungMel’ is advising users to return their defective phones for a warranty replacement, saying that “this particular problem with the Note 8 not turning on is definitely something that we want to get addressed immediately.”
As PiunikaWeb notes, it’s no easy to tell how far-reaching the issue is at this stage, but the company will surely want to pinpoint the source and fix the issue right away to lighten any concerns that it has shipped another batch of faulty batteries.
The problem also arises with those phones sold via carriers, with Verizon, Sprint, and T-Mobile customers all reporting related concerns.